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Privacy Policy

Norfolk Electric Adventure takes your privacy seriously. We will only use the personal information you submit to administer your account and to provide the products and services you have requested from us. If you would not want us to use this information in this way please indicate this when you contact us.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic procedures to safeguard and secure the information we collect online.

We store data electronically (email, secure online database, account software etc) and in paper format (printed order form summary). All computer systems are password protected; our online database has two levels of security for access. Paper records are locked away outside of normal office hours. All paper records are shredded and data held within our database deleted should the agreement between Norfolk Electric Adventure and the customer end.

Third Parties

We will not share this data with any other business or organisation except with professional advisors who provide for example legal or accountancy services to Norfolk Electric Adventure.

Data Breaches

If we believe that your information has been breached and there is a high risk to freedom, financial loss, reputation damage, confidentiality loss, or significant other economic or social disadvantage, we will report it to the ICO and yourself within 72 hours.

Information we monitor about visitors

During any visit to our site, the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer. Many websites do this because cookies facilitate useful features such as the ability to identify whether a user has successfully logged into the site or to find out whether the computer (and probably its user) has visited the website before. Cookies help to deliver a more-user friendly and improved website experience.

Google Analytics

When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Your right to know what data we hold

If you would like your data to be accessed, updated or removed please request this via email:

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by post:

Norfolk Electric Adventure, Church Lane, Felthorpe, NR10 4DP

or by phone:

07833 460971.

We aim to respond within 30 days of receipt of your request.

Changes to this Policy

Any changes to our Privacy Policy will be updated on this page and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. But, to be on the safe side, we request that you read this document each time you use our website to ensure that this Policy still meets with your approval.

If you do not agree to the above then click here to exit website.

Norfolk Electric Adventure
Unit 15 | Taverham Craft Centre | Norwich | NR8 6HT
07833 460971 | 01603 328693

E-Bikes | Electric Bicycles | Electric Bikes

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Taverham | Drayton | Dereham | Wymondham | Norwich | Norfolk

Privacy Policy